Notice to Members: Our banking system will be undergoing maintenance from approximately 1:00 AM to 8:00 AM Sunday, September 27th. We anticipate ATM, Interac Debit (POS) transactions and Online Banking to be impacted intermittently throughout the maintenance window. We appreciate your patience during this scheduled update.

View Holiday Hours


New Credit Union Hours starting August 1, 2026. Learn More

For Small Business members, please refer to the Small Business and Delegate FAQs for instructions on updating consolidated accounts and other important information.

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At LDCU, we want to hear what you have to say.

If you have any questions regarding the site, our products and services, or any comments or concerns regarding LDCU in general, please feel free to contact us.

 
 
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250-245-2247

Toll Free
1-888-899-2247
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Email

info@ldcu.ca

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Fax

Main: 250-245-5913

Loans: 250-245-5876
 
 

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Lost or stolen credit card

Call immediately to report if your LDCU Collabria MasterCard ® is lost or stolen.

Collabria MasterCard®

Call 1-855-341-4643

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Lost or stolen debit card

Call during business hours to report if your LDCU member card is lost or stolen.

Call us: 250-245-2247
Toll Free: 1-888-899-2247

Suspicious Activity

Call immediately if you suspect someone has accessed your account without your authorization.

Call us: 250-245-2247
Toll Free: 1-888-899-2247
Collabria MasterCard: 1-855-341-4643
 
 

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Come see us in person

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Main Branch

330 First Avenue
PO Box 430
Ladysmith BC  V9G 1A3
 

Branch Hours

Monday - Thursday: 9:30 am - 5:00 pm
Friday: 9:30 am - 5:30 pm
Saturday: 9:30 am - 2:30 pm
Closed for all statutory holidays.
24-hour ATM service.
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Stz'uminus Branch

(Oyster Bay)
101-12600 Trans-Canada Highway
Ladysmith BC  V9G 1M5
 

Branch Hours

Monday - Friday: 9:30 am - 5:00 pm


Closed for all statutory holidays.
24-hour ATM service.
 
 
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