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Member alert: Our credit card provider Collabria retired their website MyCardInfo on August 19, 2024. Cardholders are now required to manage their credit card using the CardWise app or website. Learn more.

Register for CardWise today.
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At LDCU, we want to hear what you have to say.

If you have any questions regarding the site, our products and services, or any comments or concerns regarding LDCU in general, please feel free to contact us.

 
 
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Call

250-245-2247

Toll Free
1-888-899-2247
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Visit a branch

Come see us in person!
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Fax

Main: 250-245-5913

Loans: 250-245-5876
 
 

Need help in an emergency?

 
 
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Lost or stolen debit card

During Business Hours: 250-245-2247

After Hours: 1-866-758-5678

(you must have your member card number available to use this service)

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Lost or stolen credit card

Call immediately to report if your LDCU Collabria MasterCard ® is lost or stolen.

Collabria MasterCard®

Suspicious Activity

Call immediately if you suspect someone has accessed your account without your authorization.

Call us: 250-245-2247
Toll Free: 1-888-899-2247
Collabria MasterCard: 1-855-341-4643
 
 

Send us a message

 
 
 

Come see us in person

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Main Branch

330 First Avenue
PO Box 430
Ladysmith BC  V9G 1A3
 

Branch Hours

Monday - Thursday: 9:30 am - 5:00 pm
Friday: 9:30 am - 5:30 pm
Saturday: 9:30 am - 2:30 pm
Closed for all statutory holidays.
24-hour ATM service.
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Stz'uminus Branch

(Oyster Bay)
101-12600 Trans-Canada Highway
Ladysmith BC  V9G 1M5
 

Branch Hours

Monday - Friday: 9:30 am - 5:00 pm


Closed for all statutory holidays.
24-hour ATM service.