UPDATE: Google has deployed a fix which will resolve the incident, however there is a 24 hour cache on Android devices that may cause some members not to see the fix right away. Please clear your app cache as that will force a refresh and allow you to access the Android App once more.

Access issue with Android app: Please be advised that Google made a change that is affecting Android apps that use cert transparency and a specific library to read and load the file. Members who have not closed their apps will still be able to login, however fully closing and opening the app will cause a re-check of the cert file and cause the error to display. Members can use the desktop site in a mobile browser as a workaround until the issue has been resolved.

e-Transfer maintenance, (9pm Saturday, June 21st to 3 am Sunday, June 22nd): Interac will be performing scheduled maintenance which will affect the sending and receiving of e-Transfers between 11pm - 2am. Regular service will resume after 2am on Sunday, June 22. Thank you for your patience while the maintenance is in progress.

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Careers

Empower your future. Join our dynamic team today and unlock your potential.
See Opportunities
 
 

Our staff are our greatest strength.

Our staff embody our commitment to our members and community. They not only uphold our stellar service record but also make a meaningful impact in people's lives, significantly contributing to our vision of excellence. Their dedication and expertise are the driving forces behind our success, enabling us to achieve our mission of delivering exceptional service and fostering community impact.

If you're an enthusiastic, dynamic individual looking for professional growth, and are committed to helping others achieve their financial goals, we would love for you to join our team.

 
 

Employee Benefits include

 
Medical, Dental and Vision
Employer Funded RRSP Contributions
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Generous Paid Time Off
Education Assistance
Staff Banking Benefits and Discounts
Company Wellness Program
Living Wage Employer

 

 
 

What our Staff are saying

 

"I feel so fortunate to have had the opportunity to build my career with Ladysmith & District Credit Union for the past 9 years. An exciting part of my role in Human Resources is working with department managers to hire new employees and provide exciting opportunities for our existing staff. I’m proud to work for an organization that is committed to providing industry leading benefits, opportunities for growth and development, an amazing team environment, and exceptional community support."

~ Megan

"I am now entering my 5th year working here and it has been a wonderful experience. I have been entrusted with lots of new opportunities and responsibilities which has helped me progress with my career here. There is a great work culture here with very supportive and encouraging management. Wonderful opportunities for training and growth with a good work/life balance. Awesome and friendly staff to work with, always ready to lend a hand and help when needed."

~ Valerie

"At LDCU/LCUI I get to work with a great group of friendly people everyday. The way our team works together & supports each other is my favorite part. LDCU/LCUI provides staff with the means to further our education and encourages/offers many opportunities for advancement within the organization. I started at LCU Insurance in 2019 as a level 2 Insurance Agent. I was promoted to assistant manager a few short years later and in May 2023 I became the Manager of Insurance Services."

~ Brooke

"I am proud to say that I have been working at LDCU for over 30 years, it’s a place where professional growth is encouraged and celebrated. I feel that the culture that we’ve built, the service standards we’ve developed and the way we support our Community through sponsoring groups, events and scholarships is what separates us from other Financial Institutions."

~ Jennifer

 
 
 
 

Current Postings

If you are interested in pursuing a career with us, please submit a covering letter and resume by email outlining your qualifications to careers@ldcu.ca. 

Insurance Services

Job Reference Number

(001-2025)

Salary Range

$49,468.88 - $55,584.87 per year

About LCU Insurance

Lead, inspire, make an impact with LCU Insurance Agencies Ltd. and Ladysmith & District Credit Union. Our goal is to deliver exceptional service through the skills of our staff that share a passion for the opportunities of our clients, members, and community. What does that mean to you? Quite simply, that we care about people: our employees, our members, our clients, and our community.

We are proud to offer our employees an extensive employer funded benefits package including:

  • Extended health care
  • Vision
  • Dental
  • Employee & Family Assistance Program
  • Life and Disability insurance
  • Employee RRSP contributions
  • Technology Assistance Program
  • Corporate Wellness Program
About the Opportunity

LCU Insurance is looking for an experienced Level II Insurance Agent who is passionate about the insurance industry to join our team. The Level II Insurance Agent is responsible for:

  • Meeting with clients to identify needs and advise on insurance products and services best suited to meet those needs
  • Underwriting a variety of insurance policies including all personal lines
  • Maintaining renewal files and follow-up with clients regarding plan renewal and review of insurance coverage
  • Set up of payment plans and collection of premiums
  • Performing various administrative duties relating to both driver licensing and ICBC transactions
About the Candidate
  • Successful completion of CAIB, CAIB II and CAIB III
  • Completion of industry related courses to maintain a Level II license
  • 4-5 years of insurance services experience, preferably in a Credit Union subsidiary environment
  • Knowledge of insurance and motor vehicle licensing procedures, regulations, and documentation
  • A professional and upbeat attitude
  • Excellent attention to detail
  • Ability to deal effectively with client problems or complaints
  • Ability to develop positive working relationships with others
  • Dedication to providing and demonstrating exceptional customer service

This is a permanent full-time position and will commence as soon as possible. If you are interested in this opportunity, please submit a covering letter and resume outlining your qualifications to careers@ldcu.ca.

 
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Celebrating our team

We proudly recognize our staff for their outstanding dedication and length of service. Here, our CEO hands out well-deserved long service awards.

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Ready to join our team?

Submit a covering letter and resume outlining your qualifications.
Email Us
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