Notice to Members: Our Banking System provider will be performing scheduled maintenance from approximately 11:00pm Saturday - 9:00am Sunday, October 26th. This update will intermittently affect ATM and POS (debit) transactions, however, Online Banking will be unavailable during the entire maintenance period. Thank you for your patience while we keep our systems up-to-date.

Phone Outage: Our service provider is currently experiencing technical issues with our main phone line. As a temporary workaround, please call us directly at 778-762-4647. We appreciate your patience while our vendor resolves the issue.

We know the Crofton Mill closure has brought challenges for many local families. If you've been affected, please connect with us so we can discuss the support options available to you. Visit any branch, call 1-888-899-2247 or 250-245-2247 or use our website chat to book your appointment.

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Careers

Empower your future. Join our dynamic team today and unlock your potential.
See Opportunities
 
 

Our staff are our greatest strength.

Our staff embody our commitment to our members and community. They not only uphold our stellar service record but also make a meaningful impact in people's lives, significantly contributing to our vision of excellence. Their dedication and expertise are the driving forces behind our success, enabling us to achieve our mission of delivering exceptional service and fostering community impact.

If you're an enthusiastic, dynamic individual looking for professional growth, and are committed to helping others achieve their financial goals, we would love for you to join our team.

 
 

Employee Benefits include

 
Medical, Dental and Vision
Employer Funded RRSP Contributions
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Generous Paid Time Off
Education Assistance
Staff Banking Benefits and Discounts
Company Wellness Program
Living Wage Employer

 

 
 

What our Staff are saying

 

"I feel so fortunate to have had the opportunity to build my career with Ladysmith & District Credit Union for the past 9 years. An exciting part of my role in Human Resources is working with department managers to hire new employees and provide exciting opportunities for our existing staff. I’m proud to work for an organization that is committed to providing industry leading benefits, opportunities for growth and development, an amazing team environment, and exceptional community support."

~ Megan

"I am now entering my 5th year working here and it has been a wonderful experience. I have been entrusted with lots of new opportunities and responsibilities which has helped me progress with my career here. There is a great work culture here with very supportive and encouraging management. Wonderful opportunities for training and growth with a good work/life balance. Awesome and friendly staff to work with, always ready to lend a hand and help when needed."

~ Valerie

"At LDCU/LCUI I get to work with a great group of friendly people everyday. The way our team works together & supports each other is my favorite part. LDCU/LCUI provides staff with the means to further our education and encourages/offers many opportunities for advancement within the organization. I started at LCU Insurance in 2019 as a level 2 Insurance Agent. I was promoted to assistant manager a few short years later and in May 2023 I became the Manager of Insurance Services."

~ Brooke

"I am proud to say that I have been working at LDCU for over 30 years, it’s a place where professional growth is encouraged and celebrated. I feel that the culture that we’ve built, the service standards we’ve developed and the way we support our Community through sponsoring groups, events and scholarships is what separates us from other Financial Institutions."

~ Jennifer

 
 
 
 

Current Postings

If you are interested in pursuing a career with us, please submit a covering letter and resume by email outlining your qualifications to careers@ldcu.ca. 

Lending Services

Job Reference Number

(006-2026)

Salary Range

$27.50 – $30.50 per hour

About Us

Ladysmith & District Credit Union is a vibrant, progressive financial institution located in the beautiful town of Ladysmith. We have been an integral part of the Ladysmith community since the Credit Union was established in 1944, and we believe in providing an exceptional level of service to our members. We are an active business leader, believing strongly in supporting and participating in community development.

We are proud to offer an extensive employer funded employee benefits package including:

  • Extended health care
  • Vision
  • Dental
  • Employee & Family Assistance Program
  • Life and Disability insurance
  • Employee RRSP contributions
  • Technology Assistance Program
  • Corporate Wellness Program

About the Role

As a Lending Services Representative, you will support the delivery of lending service by performing a variety of tasks including:

  • generating loan delinquency reports and preparing delinquent loan notices
  • maintaining filing system of loan documents
  • performing credit checks
  • completing PPSR and other security registration
  • posting loan entries; processing loan and mortgage renewals
  • initiating generation of loans reports or extracts
  • processing loan payments; and calculating and posting loan and mortgage payouts.

About the Candidate

  • A minimum 2 years of financial service experience, preferably in the Credit Union system
  • Exceptional problem solving skills
  • Computer skills and the ability to learn and use sophisticated office equipment
  • Attentive to detail
  • Have the ability to recognize opportunities and communicate options effectively
  • Approaches all situations with a positive and professional outlook
  • The ability to develop great relationships with members and staff and a dedication to providing exceptional service

This is a part-time position and will commence as soon as possible. The salary grade is that of Group 2 on the union salary scale. If you are interested in this opportunity, please submit a covering letter and resume outlining your qualifications to careers@ldcu.ca.

 

Job Reference Number

(007-2026)

Salary Range

$50,063.06 - $55,522.26

About Us

Ladysmith & District Credit Union is a vibrant, progressive financial institution located in the beautiful town of Ladysmith. We have been an integral part of the Ladysmith community since the Credit Union was established in 1944, and we believe in providing an exceptional level of service to our members. We are an active business leader, believing strongly in supporting and participating in community development.

We are proud to offer an extensive employer funded employee benefits package including:

  • Extended health care
  • Vision
  • Dental
  • Employee & Family Assistance Program
  • Life and Disability insurance
  • Employee RRSP contributions
  • Technology Assistance Program
  • Corporate Wellness Program

About the Role

As a Retail Services Representative, you will support the Financial Services department through flexible coverage of the Lending Services Representative (LSR) desk, the Contact Centre, and the front line as required. The Retail Services Representative will provide part-time coverage of the LSR desk as well as part-time coverage of the Contact Centre and front line during their work week on an as scheduled basis.

About the Candidate

  • A minimum of 2 years experience in lending and financial services, preferably in the Credit Union
  • Experience in a retail lending environment
  • Successful completion of CUIC Credit Union Products and Services (CUIC 185)
  • Exceptional problem solving skills
  • Computer skills and the ability to learn and use sophisticated office equipment
  • Attentive to detail
  • Have the ability to recognize opportunities and communicate options effectively
  • Approaches all situations with a positive and professional outlook
  • The ability to develop great relationships with members and staff and a dedication to providing exceptional service
  • The ability to deal with a wide variety of tasks displaying effective time management skills.
  • The ability to provide exceptional member service as well as maintaining a professional demeanor when dealing with conflict, complaints and difficult people.

This is a full-time position and will commence as soon as possible. The salary grade is that of Group 2 on the union salary scale. If you are interested in this opportunity, please submit a covering letter and resume outlining your qualifications to careers@ldcu.ca.

 

Member Services

Job Reference Number

(005-2026)

Salary Range

$25.21 - $28.38 per hour

About Ladysmith & District Credit Union

Ladysmith & District Credit Union is a vibrant, progressive financial institution located in the beautiful town of Ladysmith. We have been an integral part of the Ladysmith community since the Credit Union was established in 1944, and we believe in providing an exceptional level of service to our members. We are an active business leader, believing strongly in supporting and participating in community development.

We are proud to offer an extensive employer funded employee benefits package including:

  • Extended health care
  • Vision
  • Dental
  • Employee & Family Assistance Program
  • Life and Disability insurance
  • Employee RRSP contributions
  • Technology Assistance Program
  • Corporate Wellness Program

About the Role

As an MSR I, you will provide courteous service to members, striving to increase member satisfaction by analyzing, assisting, and fulfilling all members' financial service needs, as well as making judgment decisions regarding the delivery of financial product and services to members. This position processes basic business and personal member transactions, promotes deposit products and services to meet member needs, and makes appropriate referrals to other departments.

About the Candidate

  • A minimum 12 months of customer service experience in a retail sales or service environment
  • Computer skills and the ability to learn and use sophisticated office equipment
  • Attentive to detail
  • Have the ability to recognize opportunities and communicate options effectively
  • Approaches all situations with a positive and professional outlook
  • The ability to develop great relationships with members and staff and a dedication to providing exceptional service

This is a part-time position and will commence as soon as possible. The salary grade is that of Group 1 on the union salary scale. If you are interested in this opportunity, please submit a covering letter and resume outlining your qualifications to careers@ldcu.ca.

 
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Celebrating our team

We proudly recognize our staff for their outstanding dedication and length of service. Here, our CEO hands out well-deserved long service awards.

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Ready to join our team?

Submit a covering letter and resume outlining your qualifications.
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