Notice to Members: Our banking system will be undergoing system maintenance from approximately 1:00 AM to 8:00 AM Sunday, November 3rd. We anticipate ATM, Interac Debit (POS) transactions to be impacted intermittently throughout the maintenance window, and Online Banking will be unavailable. We appreciate your patience during this scheduled update.

To provide an improved user experience, Interac e-Transfer email notifications now have an enhanced look and feel. Learn more.

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Fraud Awareness

Stopping fraud is a partnership - by working together, we can create a stronger defense. Here are some helpful tips to keep you informed.

 

Report Fraud to the Authorities

If you suspect fraud or have fallen victim to it, it's crucial to report it promptly while providing as much detail as possible.

RCMP

Report online at the Canadian Anti-Fraud Centre
(1-888-495-8501)

info@antifraudcentre.ca

Local RCMP Detachment

Nanaimo: 250-754-2345

Ladysmith: 250-245-2215

Duncan: 250-748-5522

Equifax Canada

For lost/stolen ID or ID theft

(1-866-828-5961)

The Competition Bureau of Canada

(1-800-348-5358)

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Let us know!

Call us: 250-245-2247

Toll Free: 1-888-899-2247

Collabria MasterCard: 1-855-341-4643

 
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A helpful Guide

  • Learn how to spot different types of fraud
  • Learn tips on how to combat fraud
  • Learn what to do in case of fraud
 
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Be Fraud Aware

Learn the signs so you can protect yourself from scammers.