Notice to Members: Our Banking System provider will be performing scheduled maintenance from 7:00pm - 10:00pm Saturday, September 6th. This update will intermittently affect ATM and POS (debit) transactions, however, Online Banking will be unaffected. Thank you for your patience while we keep our systems up-to-date.

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Fraud Awareness

Stopping fraud is a partnership - by working together, we can create a stronger defense. Here are some helpful tips to keep you informed.

Report Fraud to the Authorities

If you suspect fraud or have fallen victim to it, it's crucial to report it promptly while providing as much detail as possible.

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RCMP

Report online at the Canadian Anti-Fraud Centre
(1-888-495-8501)

info@antifraudcentre.ca

www.antifraudcentre.ca, opens in a new tab

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Local RCMP Detachment

Nanaimo: 250-754-2345

Ladysmith: 250-245-2215

Duncan: 250-748-5522

www.rcmp-grc.gc.ca, opens in a new tab

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Equifax Canada

For lost/stolen ID or ID theft

(1-866-828-5961)

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The Competition Bureau of Canada

(1-800-348-5358)

www.competitionbureau.gc.ca, opens in a new tab

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TransUnion

(1-800-663-9980)

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Let us know!

Call us: 250-245-2247

Toll Free: 1-888-899-2247

Collabria MasterCard: 1-855-341-4643

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A helpful Guide

Learn how to spot different types of fraud
Learn tips on how to combat fraud
Learn what to do in case of fraud

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Be Fraud Aware

Learn the signs so you can protect yourself from scammers.

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Resources

https://www.canada.ca/en/revenue-agency/campaigns/fraud-scams.html
https://competition-bureau.canada.ca/little-black-book-scams-2nd-edition