Fraud Awareness
Stopping fraud is a partnership - by working together, we can create a stronger defense. Here are some helpful tips to keep you informed.
Strong PAC & PAC Reset is coming June 30. Learn more.
Phone Outage: Our service provider is currently experiencing technical issues with our main phone line. As a temporary workaround, please call us directly at 778-762-4647. We appreciate your patience while our vendor resolves the issue.
We know the Crofton Mill closure has brought challenges for many local families. If you've been affected, please connect with us so we can discuss the support options available to you. Visit any branch, call 1-888-899-2247 or 250-245-2247 or use our website chat to book your appointment.
If you suspect fraud or have fallen victim to it, it's crucial to report it promptly while providing as much detail as possible.
Report online at the Canadian Anti-Fraud Centre
(1-888-495-8501)
info@antifraudcentre.ca
Nanaimo: 250-754-2345
Ladysmith: 250-245-2215
Duncan: 250-748-5522
Call us: 250-245-2247
Toll Free: 1-888-899-2247
Collabria MasterCard: 1-855-341-4643
Learn the signs so you can protect yourself from scammers.