Fraud Awareness
Stopping fraud is a partnership - by working together, we can create a stronger defense. Here are some helpful tips to keep you informed.
Notice to Members: Our banking system will be undergoing maintenance from approximately 1:00 AM to 8:00 AM Sunday, September 27th. We anticipate ATM, Interac Debit (POS) transactions and Online Banking to be impacted intermittently throughout the maintenance window. We appreciate your patience during this scheduled update.
For Small Business members, please refer to the Small Business and Delegate FAQs for instructions on updating consolidated accounts and other important information.
If you suspect fraud or have fallen victim to it, it's crucial to report it promptly while providing as much detail as possible.
Report online at the Canadian Anti-Fraud Centre
(1-888-495-8501)
info@antifraudcentre.ca
Nanaimo: 250-754-2345
Ladysmith: 250-245-2215
Duncan: 250-748-5522
Call us: 250-245-2247
Toll Free: 1-888-899-2247
Collabria MasterCard: 1-855-341-4643
Learn the signs so you can protect yourself from scammers.