Power to our Stz'uminus branch in Oyster Bay Village has been restored, and the branch will be open for business as usual from 9:30 - 5:00.
Service Disruption Notice: Due to the nationwide Canada Post strike, physical mail and parcel services may experience delays. To minimize any inconvenience, we recommend the following options:
  • Sign up for e-Statements: Login to Online Banking to view and print your e-Statements.
  • Visit our branch: Our team can print your statement for you upon request.

Thank you for your understanding, and please reach out if you have any questions.

To provide an improved user experience, Interac e-Transfer email notifications now have an enhanced look and feel. Learn more.

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Fraud Awareness

Stopping fraud is a partnership - by working together, we can create a stronger defense. Here are some helpful tips to keep you informed.

 

Report Fraud to the Authorities

If you suspect fraud or have fallen victim to it, it's crucial to report it promptly while providing as much detail as possible.

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RCMP

Report online at the Canadian Anti-Fraud Centre
(1-888-495-8501)

info@antifraudcentre.ca

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Local RCMP Detachment

Nanaimo: 250-754-2345

Ladysmith: 250-245-2215

Duncan: 250-748-5522

www.rcmp-grc.gc.ca, opens in a new tab
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Equifax Canada

For lost/stolen ID or ID theft

(1-866-828-5961)

www.equifax.ca, opens in a new tab
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The Competition Bureau of Canada

(1-800-348-5358)

www.competitionbureau.gc.ca, opens in a new tab
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TransUnion

(1-800-663-9980)

www.transunion.ca, opens in a new tab
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Let us know!

Call us: 250-245-2247

Toll Free: 1-888-899-2247

Collabria MasterCard: 1-855-341-4643

 
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A helpful Guide
  • Learn how to spot different types of fraud
  • Learn tips on how to combat fraud
  • Learn what to do in case of fraud
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Be Fraud Aware

Learn the signs so you can protect yourself from scammers.

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Resources

https://www.canada.ca/en/revenue-agency/campaigns/fraud-scams.html
https://competition-bureau.canada.ca/little-black-book-scams-2nd-edition
 
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