Contact Us

At Ladysmith & District Credit Union, we want to hear what you have to say. If you have any questions regarding the site, our products and services, or any comments or concerns regarding Ladysmith & District Credit Union in general, please feel free to contact us:

By Mail:

LDCU Main Branch

Ladysmith & District Credit Union
330 First Avenue
PO Box 430
Ladysmith BC V9G 1A3

LCU Insurance

LCU Insurance Agencies Ltd.
330 First Ave
PO Box 100
Ladysmith BC V9G 1A1

LDCU Stz'uminus Branch (Oyster Bay)

Ladysmith & District Credit Union
12600 Trans-Canada Highway
Unit 101
Ladysmith BC V9G 1M5

By Phone:

LDCU Contact Centre

Local: 250 245-2247
(Toll-free): 1-888-899-2247

Available during Regular Office Hours

Main Fax: 250 245-5913
Loans Fax: 250 245-5876

LCU Insurance Agencies

Local: 250 245-2268

Available during Regular Office Hours

Fax: 250 245-3827

By Webchat:

Speak with one of our Contact Centre Representatives, live, via webchat.

Available during Regular Office Hours


Please contact us online and one of our friendly and knowledgeable member services representatives will respond to your request.

Lost or Stolen Member Card® Debit Card:


Collabria Mastercard®:



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