Position Description

An opportunity for a full-time Network Administrator is available in our IT Services department. The Network Administrator's role is to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The incumbent will also analyze and resolve end user hardware and software computer issues in a timely and accurate fashion, and provide end user training where required.

Other duties include:

Strategy and Planning: strategic network design and capacity planning; developing, implementing and maintaining policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery; establishing service level agreements with end users.

Acquisition & Deployment: overseeing installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices; interacting and negotiating with vendors, outsourcers, and contractors to secure network products and services; conducting research on network products, services, protocols, and standards in support of network procurement and development efforts.

Operational Management: managing servers, including email, print, and backup servers and their associated operating systems and software; managing security solutions, including firewall, anti-virus, and intrusion detection systems; managing all network hardware and equipment, including routers, switches, and UPSs; maintaining Interac compliance and control records, maintaining and supporting ATM functionality and compliance, ensuring network connectivity of all workstations; administering all equipment, hardware and software upgrades; practicing network asset management, including maintenance of network component inventory and related documentation and technical specifications information; administering and maintaining end user accounts, permissions, and access rights; performing server and security audits, system backups, and recoveries; monitoring and testing network performance and providing network performance statistics and reports; recommending, scheduling, and performing network improvements, upgrades, and repairs; managing and/or providing guidance to junior members of the team, including teaching and/or training of systems and procedures to staff members; performing other duties as required.